Hi Naveen, I have ordered the Nuke 43" TV which is expected to be delivered by 30th June..Need to know whether I can avail additional warranty for the TV? I believe the standard warranty is 1 year. If I need extended warranty, how can I avail it? Eagerly waiting for the TV as I have a few more friends who would decide based on my review of the same.
We have excluded bluetooth because of the low transfer rate. We dont want the customers to experience any lag in Picture and Audio movements. Refresh rate depends on the Tv you are looking. Please do check the product page for the same.
We are currently teamed up with Jeeves to handle all installations and service related issues. We are still working on betterment of our after sales services to global standards. We need some time to become the best and most affordable brand in the Nation.
SARAVANAN , ChennaiAsked
Sir, Should I buy RE 1550+ 55 inch tv or should I wait for Nuke Series 55 inch tv and when it will be launched?
Hello sir. Would like to ask are there any display centers somewhere or any selling agents where i can visit and get a glimpse of the tv before buying it? I am restructuring my house and would like to change the tv for every room. So i am very keen on trying this product of yours only after when i am able to see it visually once. Please let me know if there is anything. Regards,
Hello Vignesh, We have nearest service centre at Coimbatore.
Subhadip das , Kakdwip, westbengal Asked
Sir my pincode is unable to get ur product, then how can i get this tv. Can i order it for my relatives place then bring it to my home? My question is would your installation guy come to my home? Please reply.
I have been trying to buy the 43 inch Nuke TV, however, it seems to be out of stock. Out of curiosity, I moved ahead by clicking buy now and the site is redirecting to Instamojo for the payment. Now, if the product is out of stock, will the payment be accepted? If yes, then my amount will get blocked without an estimate date of delivery. I am not criticizing you, but just curious and eager to purchase the TV
Hello Kingsly, Good days. Thanks for your greetings. Yes we went out of stock with all the models as of now due to huge amount of sales. We are expecting the stock to be live back in next 24 hours. You can than book it.
Abhijeet , PuneAsked
When is Nuke 55 inch getting launched ? It was said to get lunched in first week of June 2018 ? Please answer
Hey Manu, If i am not wrong its Thuruvanathapuram and we can do both delivery and installation here.
Jibeesh N , CoimbatoreAsked
Hi ! I have ordered a nuke 43 inch TV today (12.06.2018). Delivery expected date is 25.06.2018 in GOT Matter. When can I actually expect delivery ? Will it be so late with FedeX ? I usually get FedeX delivery in 4-6 days for normal online shopping.
Hello Jibeesh, Every single tv has to be brought from Rajkot to Bangalore and here the final testing will be done by Level 1 Testers team. From Bangalore it will take some time to reach final destination location. The over all process will take 9-11 working days as of now. But it will reduce in future as we produce more number of stocks.
Balakumar K , ChennaiAsked
Hello Naveen, Thanks for the immediate response. Much appreciated. Do you have any tentative timeline / release date at least? Hope you can understand. Thanks once again.
Hello Balakumar, Sorry at this point of time i am unable to provide any tentative timeline as we are still preparing with the stocks for Release. Will keep it posted in the front page as soon as it is ready to release.
Sanjit , HaldwaniAsked
I was looking to purchase Mi 4 43 inch LED but then came to know about this brand which is made in India with some good specification. So within same budget I could manage to order 32 inch Nuke LED. Before getting my TV, I would like to read the user manual but unfortunately you do not have any digital version available. It would be very useful if you could upload user manuals/ specification sheets in your web site. Also it would be very helpful if you can write down the difference between RE model Vs Nuke model and if possible comparison sheet of your models vs Mi or others.
Hello Sanjit, Appreciate your interest on Ridaex TV. As you have asked, We will be uploading the Digital Manual shortly. We are processing the works one after the other. Mean while the comparison between the RE Series and Nuke Series are very simple. Probably i will not be able to list them our here, But i am planning for a Ridaex Blog page where i could discuss thing more briefly. Mean while, Since there are some restrictions i should not comment anything about other brands, All i can do it compete them by providing better technology.
Balakumar K , ChennaiAsked
Hello Naveen, I was about to purchase Iffalcon in the last sale. The moment i got to know there is an Indian Brand coming up with great aspirations, decided to go for the same. You have responded to my earlier query stating the 55 inches latest nuke series is not getting launched on 15th June. If so, can you please tell me the timeline bcos i sold my existing TV a month back.
Hello Balakumar, Good Day very impressed that your have heard about us and excited. The launch is postponed due to the less availability of the stocks. We are expecting a huge sales spike shortly. So we are preparing for the same, we will keep it posted about the release date.
Abhishek T , BangaloreAsked
I would like to purchase it for my home in my native. Whether the webcam is free and inside the package? Is there any charhe for ahipping and installation to my native pincode of 671311. I can see 3 years warranty on top and 1 year warranty on the bottom. What is the actual warranty period? As I said, I am looking to purchse nuke 43 inch 4k.
Hello Abhishek, Yes the webcam is free with the package. Both delivery and installation can be done at your location. You will be getting 1 year default warranty for Ridaex Nuke SeriesTv's
Sudesh Kumar , Bareilly up 243001Asked
Congratulation for quality made in India product. I am interested in Nuke 43 inch and as per your site this tv can be delivered at my pin (243001). But how you would provide service in my city specially when service centre is not available currently.
Thank you very much Sudesh, Appreciate your support. We provide service in 18,000 pin codes in India. We are partnered with a Flipkart based called Jeeves.
Arul , ChennaiAsked
Hi Naveen, I dont see your product in Androids official website even Vu is there. Is it energy star compliant and what is the Energy level rating ? How about response in playing PS4 games? Thanks in advance for your answers.
Hello Arul, You will shortly see our Brand Android Official Website. The process for Energy Star Complaint is going on. We will keep it posted once we achieve it. Works very well with PS4 though some time we found few lags when the frame rate went upto 70fps.
Right sir, There are many budget tv gaints in Indian market. But there are totally incomparable to Ridaex. Though if we cannot acquire huge market percentage right now, We are slowly dissolving the crowd and attracting towards us by proving the best technology tv's and great support.
I have to placed the order for Nuke 32 inch . We spent a lot of time before deciding to go for it as there were other options of big brand with a little less options. The main reason to go for it is its "Desi"
Much appreciate you support. We will keep up the hope serving you the best. But just want to tell you delivery will take 9 -11 working days from the date of order.
Srihari , ChennaiAsked
Hi Naveen, Can you advise where you are sourcing your panels from (if you wouldnt mind answering). Also can you gives us a view in your video, how the Nuke 55 compares with competition. thanks a ton and best wishes.
We are not sourcing the panels form any other companies. Since we souring the panel components but not the whole panel. We are manufacturing the whole panel. Very shortly i will be involving myself in making videos about the TV's and explain you all about how we stand apart from the already existing brands. Appreciate for your support. Good Day Sir
Varun , SingrauliAsked
How much time will it take for delivery and installation? And which courier service will u be providing for pin Code : 486890o
Hello Balakumar, Good day. So the launch of Nuke 55 is not going as planned due to less availability of the stocks and we are expecting huge sale spike. So there is a delay in it. But by 15 we are actually releasing the Specs of Nuke 55. The product launch would happen later.
VARUN RAJAN , NCL JAYANT, SINGRAULIAsked
Can it be delivered to Pincode : 486890. And what abt its after sales service
Hello Lokesh, Frankly there are very huge differences between Nuke & RE Series which i cannot list out here because of less space. You may have to compare it manually. I would always suggest you to go ahead with Nuke Series since these are advanced.
Nuke 55 is not yet launched. We had a plan of launching it by 15 June. But now there might be a delay due to less availability of stock units. We are expecting a huge sales spike and we are getting ready for the same. We will b e giving launch offer for 1'st one month.
This is a very good question i always wanted to answer. Firstly they didn't give us a chance to sell our tv's in the beginning and secondly when we got a chance after a long time with big commissions, they started breaking our tv's while in Transit. I have personally taken decision not to sell on any other market places and we ourselves can give the best support to our customers.
Hello Sarvanan, 3G/LTE Wifi Hotspot Dongle can be used. But, the dongle which you are telling need a Android OS based driver to be installed to the TV. But unfortunately, Since the dongle manufacturing companies are not providing the Android Driver for the device. It's technically not possible to connect.
Vanakkam, Suresh Kumar. Thank You, That was a very warm wish from you. Sorry to say this, But currently we are not released anywhere in showrooms. Since what every the daily production we are meeting, It will be sold by end of the day. Due to high demand already we are currently not over producing or sending it to showrooms. But yes, We will be on show rooms shortly.
Srini , Coimbatore Asked
Service center address and phone number in Coimbatore
Hello Srini, Ridaex Authorised Service Centre, Krishnammal Street, (NR. Krishnammal Kalyanamandabam)K.K.Pudur, S.B.Colony, Coimbatore - 641038.,Coimbatore,Tamil Nadu and you have to contact our support number for any kind of service issues. Support Number 08048145478 Monday to Friday 10 am to 6 pm.
Arul , ChennaiAsked
Hi Naveen, Is Google Chromecast built-in with the TV ..?
We are actually working the videos and we will be uploading them shortly and we are also working on the product pages with specifications and those should also be live very shortly. Prices of the up-gradable hardware will be released in the month of August as well as specifications.
Hareesh , Saudi ArabiaAsked
Is that nuke series is with Bluetooth or not ? Can I connect my Bluetooth speaker with this ?
It means you can your hardware like 2 GB to 4 GB Ram and 16 GB and 32 GB Internal Storage , Processor and Android OS..etc
Prateek , PatnaAsked
Is the brightness actually 1500 nits because most of the budget tv have 300 to 400 nits only. And why amlogic 905w is used instead of 905z or 905x as it lacks vp9 codec and 4k 60fps. So does it gonna play 4k in YouTube.
Hello Prateek, Yes the we have peak brightness hitting up to 1500 nits but as per the current scenario. The content which used high brightness are very limited. Only HDR10 bit input will need up to 1100 nits and our brightness controllers are both manual and automatic in Nuke TV's. Playing 4K content from Youtube depends on download speed, input stream and many more.
Rahul , DelhiAsked
Dear Naveen, on the day of purchasing the Nuke 43 device, I had a word with you over call and you confirmed regarding 3 yrs Manufacturer warranty with purchase. It was not told that there will be a 5% yearly charge for same!!!
Hello Hari, We are currently working on a video which will explain about ImageMagik upscaling engine. We will share you the link once it is live. Ans up scaling of SD content to HD Content is possible by re-sampling and increasing the pixel density. But up scaling to 2K is higly impossible
Right Srini, Comparatively Ridaex consumes a bit more power than all ELED Tv's. Since Ridaex TV's are DLED and we use lots of LED's to back light the picture very clearly we need more power. Power consumption is independent of different modes based on the size. Please check the desired product specifications once.
The refresh rate of the panel is 60 Hz and currently we are testing our Tv's with HDR 10 at 3000 Nits. For rest of your questions the answers are clearly presented in this page graphically. Please have a reference once.
I don't want to comment much on Bluetooth. Since, my opinion about Bluetooth is not that great since the transfer rate is too low and the signal disturbance is very high. I would say there might be lag some time with Bluetooth, but solely depending on bluetooth device which you are using.
Karteek , HyderabadAsked
What is the 4k support for this SOC? Will this Support 4k@60fps? Does it support HDR 10, HLG?
Hi naveen.. Congrats for the Indian product in market.. Appreciate your effort.. I have 2 basic questions...do you have any specific store to launch the product or it will be available all the stores across pan India... And will it connect to any smartphone and does it has the facility to connect through wifi as well..
Hello Sanjeeb, Thanks for your support. We will be launching Nuke series online, there are no specific stores where we would be launching. Once launched the units will be live on gotmatter.com for sales. You can always connect your TV with your Smart phone via Wifi, You will be able to use applications like Shareit , Mira Cast and many more.
mukesh pandey , Asked
what are the connectivity options for this ?? how can i connect bluetooth speakers ?? does it have optional audio output and ARC ??
Mukesh we have not given Bluetooth option for Ridaex Nuke Series. You may have to buy an external Bluetooth dongle for the same. Talking about Optical audio output, You have given SPDIF output.
Mukesh Pandey , Asked
does it play netflix and youtube in 4K ?? I am not talking about upscaling 1080p to 4K, my question is about pure 4K video from Youtube and Netflix.
Hello Mukesh, It's one of the good questions. Our up-scaling engine is designed to work in a intelligent way. The ImageMagik will decide weather to play native 4K or up-scale the video input. Based on the internet download speed not bandwidth. In short if you have very high download speed internet, Yes you can stream direct 4K videos from Youtube and Netflix
GOPI KRISHNA , Asked
WILL TAGGY THURSDAY OFFER CONTINUE FOR THE NUKE SERIES?
Hello Gopi Krishna, TaggyThursday offer will not continue for Nuke Series. It's only for RE Series
ahmed , Asked
I want to buy 60 or 65 inch TV ,, is this available now ! pls send mail to firstname.lastname@example.org
Hello Ahmed, Sorry currently we don't manufacture any panels higher than 55 Inches. May be in future we may introduce the higher sizes.
Jaipal Gosai , Asked
What ia the cost of nuke 55 inch tv
We are releasing the price list shortly in few minutes. Please check back after 60 minutes.
Niranjan Noel , Asked
What bluetooth verson Ridaex nuke comes with?
Ridaex Nuke doesn't have Bluetooth feature. If you have to use Bluetooth you may have to buy an external dongle for it.
Sankalp Sahu , Asked
Thanks for answer Naveen. One more question. Do i have to install any separate application or driver to access this camera. Because usually in a computer we need to use a Webcam driver to use this webcam.
Good question. You need not to install any driver for using webcam. All you have to do is use a application which uses camera feature like Whatsapp, Skype and Hangouts. All 3rd party apps with camera requirement will work.
Sankalp Sahu , Asked
What camera are you supplying with the Tv? How many megapixel is it?
Hello Sankalp Sahu, We will be supplying Logitech C170 webcam with all units. It's a 5 megapixel camera.
Abhilash , Asked
When does nuke series releases in Bangalore and what will be the appropriate price for 40inch
Hello Abhilash, We are releaseing Nuke 32, 40 in the first week of May Pan India. We will be releasing the price list and full specs sheet for all the models by the end of this week.
Saravanan , Asked
When nuke will be launched and what will be the price for 55" ?
Hello Saravanan, We are expecting Ridaex Nuke series to be launched in the first week of May. Where as the Nuke 32, 40 will be released first and Nuke 50 and 55 in the mid of May. We will be releasing the price list for all the models by the end of this week.