Rolling Out Nuke Leanback Interface With Most Intelligent Content Discovery Engine.



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Voice of Naveen Srinivas
(CEO GotMatter Pvt Ltd, Co-founder Ridaex Technologies)

Get all the answers about Ridaex Nuke directly from Naveen Srinivas


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     Shantunu mistry   , Berhampore court Asked  

Make more youtube videos on your tvs

           Naveen's Answer

Thanks for your suggestion. We are working on it and sending Tv's to more Youtuber's


     Umesh Kumar   , Chandigarh Asked  

Sir, what about after sale service,, if we got the product faulty, will u replace it immediately like Flipkart Amazon do?? Any return policy??

           Naveen's Answer

As of now, Jeeves is working as our service parner. We are putting our best effort to provide world class after sales support. Do refer the product page for return and refund policy.


     Ramkumar   , Bangalore Asked  

Hi Naveen, I have ordered the Nuke 43" TV which is expected to be delivered by 30th June..Need to know whether I can avail additional warranty for the TV? I believe the standard warranty is 1 year. If I need extended warranty, how can I avail it? Eagerly waiting for the TV as I have a few more friends who would decide based on my review of the same.

           Naveen's Answer

Hello Ramkumar, Good to hear that. You can always contact Ridaex Support team for warranty related details once you receive the Tv.


     RINOY LAD   , BILIMORA Asked  

I m interested in opening a showroom of ridaex... Is it possible.. Retaining or wholesale

           Naveen's Answer

Hello Rinoy, I am excited by your interest. But as of now it's a tough thought because of we have limited production. You can definatly get back to us once we enter the retail segment.


     Edwin   , Bengaluru Asked  

Where is the Ridaex TV showroom in Bengaluru

           Naveen's Answer

Hello Edwin, You can view the demo tv's in GotMatter Office, JP Nagar, Bangalore


     gurmukh rochwani   , kanpur Asked  

Dear Naveen,one more thing .PersonaIly I feel bluetooth should be there.Somebody has asked about refresh rate too.

           Naveen's Answer

We have excluded bluetooth because of the low transfer rate. We dont want the customers to experience any lag in Picture and Audio movements. Refresh rate depends on the Tv you are looking. Please do check the product page for the same.


     gurmukh rochwani   , kanpur Asked  

Dear Naveen, there is everywhere praise for your product,but simultaneously a concern for after sales service.Ridaex has not clarified yet.

           Naveen's Answer

We are currently teamed up with Jeeves to handle all installations and service related issues. We are still working on betterment of our after sales services to global standards. We need some time to become the best and most affordable brand in the Nation.


     SARAVANAN   , Chennai Asked  

Sir, Should I buy RE 1550+ 55 inch tv or should I wait for Nuke Series 55 inch tv and when it will be launched?

           Naveen's Answer

I would recommand you to wait for Nuke 55.


     RINOY LAD   , BILIMORA Asked  

Where n how to buy.. Nuke. Series..

           Naveen's Answer

Visit: www.gotmatter.com to buy Ridaex Tv's


     Rochak Singla   , Pune Asked  

Hello sir. Would like to ask are there any display centers somewhere or any selling agents where i can visit and get a glimpse of the tv before buying it? I am restructuring my house and would like to change the tv for every room. So i am very keen on trying this product of yours only after when i am able to see it visually once. Please let me know if there is anything. Regards,

           Naveen's Answer

Hello Rochak, We dont have any dispaly centres establised yet in Pune. We will take some time for the same.


     Harish   , Bangalore Asked  

Hi naveen, do Netflix, Amazon prime video, hotstar support 4k or do they play videos at FHD only??

           Naveen's Answer

Yes it does support Amazon Prime, Netflix and youtube.


     nishant dewan   , Jabalpur Asked  

I want to buy 55 inch nuke series plz tell me when r u launching as iam bit hurry presently my tv picture pannel got distructed that to my tv is dony

           Naveen's Answer

We are getting ready with the stocks as of now for the Nuke 55 launch. This could take somewhere between 10-15 days for launch.


     Pinaki Samal   , Bhubaneswar Asked  

As this brand is new in market hiw is the product durability and service after sale????

           Naveen's Answer

Tough the brand is new, We never compromise with quality. Please check the existing customer reviews.


     BEERLAI SURESH   , MANGALORE Asked  

What panel your company use for 32 FHD and Nuke series

           Naveen's Answer

We use A+ Grade IPS Panel for all of our tv's.


     Vignesh PN   , Rasipuram Asked  

Hello sir, is there any service center available in Salem. If not any nearest service centre from Salem. Are they authorized from your side.

           Naveen's Answer

Hello Vignesh, We have nearest service centre at Coimbatore.


     Subhadip das   , Kakdwip, westbengal  Asked  

Sir my pincode is unable to get ur product, then how can i get this tv. Can i order it for my relatives place then bring it to my home? My question is would your installation guy come to my home? Please reply.

           Naveen's Answer

If your pincode is out of our delivery area, its tough for servicing too. I would recommand you to get in touch with the customer care and check what can be done.


     Bestha Sreeram   , Anantapur  Asked  

Can it be delivered to anantapur I want to buy rediax nuke 32inch tv

           Naveen's Answer

Yes, It can be delivered and installed in Ananthpur.


     Syed Talha Hussain   , Hyderabad Asked  

I have been trying to buy the 43 inch Nuke TV, however, it seems to be out of stock. Out of curiosity, I moved ahead by clicking buy now and the site is redirecting to Instamojo for the payment. Now, if the product is out of stock, will the payment be accepted? If yes, then my amount will get blocked without an estimate date of delivery. I am not criticizing you, but just curious and eager to purchase the TV

           Naveen's Answer

Hello Syed, Though if its redirecting to Instamojo Payment gateway, If we are running out of stock. The payment gateway will not accept the order.


     A IRUDAYARAJ KINGSLY   , TRICHY  Asked  

My greetings, Nuke series 43" is currently showing out of stock, may I book it now, when will it be made available.

           Naveen's Answer

Hello Kingsly, Good days. Thanks for your greetings. Yes we went out of stock with all the models as of now due to huge amount of sales. We are expecting the stock to be live back in next 24 hours. You can than book it.


     Abhijeet   , Pune Asked  

When is Nuke 55 inch getting launched ? It was said to get lunched in first week of June 2018 ? Please answer

           Naveen's Answer

Hello Abhijeet, Since we are expecting a good amount of sales on Nuke 55, We are getting ready with the supportable stock. This could defiantly take some time for sure.


     ranjith   , tricy Asked  

Do you have 55 inch in Nuke series?

           Naveen's Answer

Yes Ranjith, We do have Nuke 55, But will be launching it in some time. We will keep it posted on the front page shortly.


     Rajesh Reddy   , Hyderabad Asked  

Re series has refresh rate of 200Hz, nuke has 60Hz.Which one should I go?

           Naveen's Answer

Rajesh, I would always suggest you to go with Nuke series as it is latest and but it with lots of engineering.


     Abhiram Daware   , Hyderabad Asked  

I want to Buy Nuke series Tv where it will available or can i see any sample Tv in Hyderabad.

           Naveen's Answer

Hello Abhiram, As of now we don't have any demo centers in Hyderabad. But one of the demo centers coming up shortly in Hyderabad.


     Manu   , Thiruvananthapuram Asked  

Hi! I am planning for a Nuke 43. Will I get installation & Demo at 695017?

           Naveen's Answer

Hey Manu, If i am not wrong its Thuruvanathapuram and we can do both delivery and installation here.


     Jibeesh N   , Coimbatore Asked  

Hi ! I have ordered a nuke 43 inch TV today (12.06.2018). Delivery expected date is 25.06.2018 in GOT Matter. When can I actually expect delivery ? Will it be so late with FedeX ? I usually get FedeX delivery in 4-6 days for normal online shopping.

           Naveen's Answer

Hello Jibeesh, Every single tv has to be brought from Rajkot to Bangalore and here the final testing will be done by Level 1 Testers team. From Bangalore it will take some time to reach final destination location. The over all process will take 9-11 working days as of now. But it will reduce in future as we produce more number of stocks.


     Balakumar K   , Chennai Asked  

Hello Naveen, Thanks for the immediate response. Much appreciated. Do you have any tentative timeline / release date at least? Hope you can understand. Thanks once again.

           Naveen's Answer

Hello Balakumar, Sorry at this point of time i am unable to provide any tentative timeline as we are still preparing with the stocks for Release. Will keep it posted in the front page as soon as it is ready to release.


     Sanjit   , Haldwani Asked  

I was looking to purchase Mi 4 43 inch LED but then came to know about this brand which is made in India with some good specification. So within same budget I could manage to order 32 inch Nuke LED. Before getting my TV, I would like to read the user manual but unfortunately you do not have any digital version available. It would be very useful if you could upload user manuals/ specification sheets in your web site. Also it would be very helpful if you can write down the difference between RE model Vs Nuke model and if possible comparison sheet of your models vs Mi or others.

           Naveen's Answer

Hello Sanjit, Appreciate your interest on Ridaex TV. As you have asked, We will be uploading the Digital Manual shortly. We are processing the works one after the other. Mean while the comparison between the RE Series and Nuke Series are very simple. Probably i will not be able to list them our here, But i am planning for a Ridaex Blog page where i could discuss thing more briefly. Mean while, Since there are some restrictions i should not comment anything about other brands, All i can do it compete them by providing better technology.


     Balakumar K   , Chennai Asked  

Hello Naveen, I was about to purchase Iffalcon in the last sale. The moment i got to know there is an Indian Brand coming up with great aspirations, decided to go for the same. You have responded to my earlier query stating the 55 inches latest nuke series is not getting launched on 15th June. If so, can you please tell me the timeline bcos i sold my existing TV a month back.

           Naveen's Answer

Hello Balakumar, Good Day very impressed that your have heard about us and excited. The launch is postponed due to the less availability of the stocks. We are expecting a huge sales spike shortly. So we are preparing for the same, we will keep it posted about the release date.


     Abhishek T   , Bangalore Asked  

I would like to purchase it for my home in my native. Whether the webcam is free and inside the package? Is there any charhe for ahipping and installation to my native pincode of 671311. I can see 3 years warranty on top and 1 year warranty on the bottom. What is the actual warranty period? As I said, I am looking to purchse nuke 43 inch 4k.

           Naveen's Answer

Hello Abhishek, Yes the webcam is free with the package. Both delivery and installation can be done at your location. You will be getting 1 year default warranty for Ridaex Nuke SeriesTv's


     Sudesh Kumar   , Bareilly up 243001 Asked  

Congratulation for quality made in India product. I am interested in Nuke 43 inch and as per your site this tv can be delivered at my pin (243001). But how you would provide service in my city specially when service centre is not available currently.

           Naveen's Answer

Thank you very much Sudesh, Appreciate your support. We provide service in 18,000 pin codes in India. We are partnered with a Flipkart based called Jeeves.


     Arul   , Chennai Asked  

Hi Naveen, I dont see your product in Androids official website even Vu is there. Is it energy star compliant and what is the Energy level rating ? How about response in playing PS4 games? Thanks in advance for your answers.

           Naveen's Answer

Hello Arul, You will shortly see our Brand Android Official Website. The process for Energy Star Complaint is going on. We will keep it posted once we achieve it. Works very well with PS4 though some time we found few lags when the frame rate went upto 70fps.


     gurmukh rochwani   , kanpur Asked  

I wish to you to be huge success.I wish for you to upscale not only SD stuff to HD, but meaning ot tv entertainment.

           Naveen's Answer

Thank You very much sir, We appreciate your support.


     gurmukh rochwani   , kanpur Asked  

Ridaex is good tv.But their are giants in the market.Leave aside Sony,LG,Samsung etc.Even VU ,micromax & many more.

           Naveen's Answer

Right sir, There are many budget tv gaints in Indian market. But there are totally incomparable to Ridaex. Though if we cannot acquire huge market percentage right now, We are slowly dissolving the crowd and attracting towards us by proving the best technology tv's and great support.


     Aditya kumar   , Bangalore Asked  

I have to placed the order for Nuke 32 inch . We spent a lot of time before deciding to go for it as there were other options of big brand with a little less options. The main reason to go for it is its "Desi"

           Naveen's Answer

Much appreciate you support. We will keep up the hope serving you the best. But just want to tell you delivery will take 9 -11 working days from the date of order.


     Srihari   , Chennai Asked  

Hi Naveen, Can you advise where you are sourcing your panels from (if you wouldnt mind answering). Also can you gives us a view in your video, how the Nuke 55 compares with competition. thanks a ton and best wishes.

           Naveen's Answer

We are not sourcing the panels form any other companies. Since we souring the panel components but not the whole panel. We are manufacturing the whole panel. Very shortly i will be involving myself in making videos about the TV's and explain you all about how we stand apart from the already existing brands. Appreciate for your support. Good Day Sir


     Varun   , Singrauli Asked  

How much time will it take for delivery and installation? And which courier service will u be providing for pin Code : 486890o

           Naveen's Answer

Hello Varun, 9 - 11 working days is the delivery time all across PAN India as of now. We send your order by our logistic partner Fedex.


     Balakumar K   , Chennai Asked  

Dear Sir, What are all the internal & external enhancements / differences between existing 55 inches and the one getting launched on 15th June?

           Naveen's Answer

Hello Balakumar, Good day. So the launch of Nuke 55 is not going as planned due to less availability of the stocks and we are expecting huge sale spike. So there is a delay in it. But by 15 we are actually releasing the Specs of Nuke 55. The product launch would happen later.


     VARUN RAJAN   , NCL JAYANT, SINGRAULI Asked  

Can it be delivered to Pincode : 486890. And what abt its after sales service

           Naveen's Answer

Hello Varun, Delivery at your location is possible. We also do provide door step service in your location.


     Arul   , Chennai Asked  

I am planning to buy Nuke series 43 inch TV. Is that TV remote enabled with Voice search ? Is Mic available with webcam ?

           Naveen's Answer

Hello Arul, The Tv Remote has a mic but that is disabled. There will be a mic in Webcam that will sense your voice. Google assistant will work.


     Vinothkumar   , Bellary Asked  

How to avail taggy Thursday offer for 32inch tv

           Naveen's Answer

Hello Vinoth Kumar, Taggythursday offer is not applicable for Nuke Series.


     ANKIT KUMAR   , Patna Asked  

Will image magik v2 work when playing content through other devices like PlayStation 4, Xbox or streaming devices like mi box?

           Naveen's Answer

No, Image Engine automatically disables when ever HDR Input is found.


     Sandeep Namdeo   , Narsinghpur, M. P.  Asked  

Do u deliver & install ur tv at Narsinghpur M. P.

           Naveen's Answer

Hello Sandeep. Delivery can be done at your location and we have a challenge in installing it.


     Moorthi   , Chennai  Asked  

Kindly provide details of warranty..I would like to know about service centre in Chennai

           Naveen's Answer

Hello Moorthi, By default we will be providing 1 year warranty. we are launching a new lookup tool by tomorrow evening in ridaectv.com


     Siva   , Puducherry Asked  

Service center in puducherry

           Naveen's Answer

Hello Siva, Regarding the services we are launching a new lookup tool by tomorrow evening. You can please have a look there.


     Lokesh Majety   , Chennai Asked  

What is the Difference with Nuke and RE models? I am planning to buy 50 inch and MRP confusing me. Can you please share the comparison and suggest which one is better option to go for? Thanks

           Naveen's Answer

Hello Lokesh, Frankly there are very huge differences between Nuke & RE Series which i cannot list out here because of less space. You may have to compare it manually. I would always suggest you to go ahead with Nuke Series since these are advanced.


     Mukesh Pandey   , Noida Asked  

I dont see 55 inch Nuke on got matter when it will be available ? Any offer for first one month ?

           Naveen's Answer

Nuke 55 is not yet launched. We had a plan of launching it by 15 June. But now there might be a delay due to less availability of stock units. We are expecting a huge sales spike and we are getting ready for the same. We will b e giving launch offer for 1'st one month.


     Francis Xavier   , Calicut Asked  

Why is it not available in Flipkart or Amazon

           Naveen's Answer

This is a very good question i always wanted to answer. Firstly they didn't give us a chance to sell our tv's in the beginning and secondly when we got a chance after a long time with big commissions, they started breaking our tv's while in Transit. I have personally taken decision not to sell on any other market places and we ourselves can give the best support to our customers.


     Francis Xavier   , Calicut Asked  

Does this TV have HDMI ARC.

           Naveen's Answer

Hello Francis, Yes this tv has HDMI ARC


     VILAS GAJRE   , Daman Asked  

Sir from morning i am trying the Phone to 08048145478.. But No one Picking my phone. Is there any another phone number sir.

           Naveen's Answer

Hello Vilas, My apologize for the inconvenience. Both Ridaex and GotMatter support teams work from Monday to Friday 10 am to 6 pm.


     Saravanan ms   , Vellore Asked  

3G/LTE dongle plug and play can work in USB Port

           Naveen's Answer

Hello Sarvanan, 3G/LTE Wifi Hotspot Dongle can be used. But, the dongle which you are telling need a Android OS based driver to be installed to the TV. But unfortunately, Since the dongle manufacturing companies are not providing the Android Driver for the device. It's technically not possible to connect.


     R.SURESH KUMAR   , CHENNAI Asked  

Vanakkam! Do you have any showrooms or dealers in chennai. I am interested in your product. I would like to have a demo. Thanks.

           Naveen's Answer

Vanakkam, Suresh Kumar. Thank You, That was a very warm wish from you. Sorry to say this, But currently we are not released anywhere in showrooms. Since what every the daily production we are meeting, It will be sold by end of the day. Due to high demand already we are currently not over producing or sending it to showrooms. But yes, We will be on show rooms shortly.


     Srini   , Coimbatore  Asked  

Service center address and phone number in Coimbatore

           Naveen's Answer

Hello Srini, Ridaex Authorised Service Centre, Krishnammal Street, (NR. Krishnammal Kalyanamandabam)K.K.Pudur, S.B.Colony, Coimbatore - 641038.,Coimbatore,Tamil Nadu and you have to contact our support number for any kind of service issues. Support Number 08048145478 Monday to Friday 10 am to 6 pm.


     Arul   , Chennai Asked  

Hi Naveen, Is Google Chromecast built-in with the TV ..?

           Naveen's Answer

Hello Arul, Yes Google chromecast is built in for this tv. Just not Chromecast you can also use Miracast as well.


     Murali   , Vijayawada Asked  

Hi Is their any service center in VIJAYAWADA, please let me know the address

           Naveen's Answer

Please do find the address of our service center in Vijayawada. Address : Ground Floor, 25-10-10/A, Near Gymkhana Club, Seetannapet, Gandhi Nagar, G S Raju Road, Vijayawada, Andhra Pradesh 520003


     Sahil   , Kangra Asked  

I want to buy 55 inch nuke, but there is no service facility in my ares, please guide me..

           Naveen's Answer

Hello Sahil, You can please provide us your pin code so that we can check and let you know if we can deliver it and service it for you if required in future.


     Rishi   , Noida Asked  

Are you guys planning to launch OLED TV in Nuke series??

           Naveen's Answer

Hi Rishi, We are not planning to launch OLED TV in nuke series.


     Sunil   , Pune Asked  

Why there are no video of each product in your website? Why nuke series TV is not listed in your Products page of your website ? Why there is no information of Hardware upgrade detail along with cost

           Naveen's Answer

We are actually working the videos and we will be uploading them shortly and we are also working on the product pages with specifications and those should also be live very shortly. Prices of the up-gradable hardware will be released in the month of August as well as specifications.


     Hareesh   , Saudi Arabia Asked  

Is that nuke series is with Bluetooth or not ? Can I connect my Bluetooth speaker with this ?

           Naveen's Answer

Nuke series doesn't come with Bluetooth. You can buy an external Bluetooth USB Dongle and connect it with your Nuke Tv.


     Hareesh   , Saudi Arabia Asked  

Hi Naveen the nuke series 55 inch TV will launch in June 15 means how can I order ? In online is der any possible to make emi option?

           Naveen's Answer

Hello Hareesh, You can order it on gotmatter.com Yes the Credit Card EMI option is available.


     ANKIT KUMAR   , Patna Asked  

Does this have full array local dimming and how many local dimming zones are there!

           Naveen's Answer

Yes Ankit, All TV's Ridaex produces are full array local dimming. Number of local zones depend of the Size of the TV.


     Hareesh   , Saudi Arabia Asked  

I need nuke series 55 inch 4k dci tv (the beast tv) for my home this is my (629002) postal code. How can I get this?

           Naveen's Answer

As of now Nuke 55 is not yet launched. Our expected launch for Nuke 55 is June 15th 2018.


     Hareesh   , Saudi Arabia Asked  

Is there any possible to make cash on delivery in nagercoil,kanyakumari dist-629002

           Naveen's Answer

Hey Hareesh, Yes delivery is available at your pin code. But COD will not be available, You may have to book it online.


     Chandan   , Bangalore Asked  

Does the RE 1550 55inch tv hardware be upgraded from 1 gb ram to 2 gb? Please confirm and waht about the Android 4.4 is very old now. can it be upgraded

           Naveen's Answer

Sorry Chandan, You will not be able to upgrade RE Series with higher configuration.


     Bhushan Thombare   , NASIK Asked  

When will be availabe for delivery in Nashik, Maharashtra (422010)?

           Naveen's Answer

9-11 working days for delivery all across India as of current order inflow.


     Karteek A   , Ramachandrapuram Asked  

Is extended warranty available for this?

           Naveen's Answer

Yes Karteek A, Warranty is extendable upto 3 years.


     ANKIT KUMAR   , Patna Asked  

What is the coverage of DCI-P3 color gamut ?

           Naveen's Answer

DCI-P3 coverage is 95%


     Prateek Dubey aaz   , Patna Asked  

What is meant by android hardware upgradable . Does is it mean software upgrade like nougat to Oreo or something else?

           Naveen's Answer

It means you can your hardware like 2 GB to 4 GB Ram and 16 GB and 32 GB Internal Storage , Processor and Android OS..etc


     Prateek   , Patna Asked  

Is the brightness actually 1500 nits because most of the budget tv have 300 to 400 nits only. And why amlogic 905w is used instead of 905z or 905x as it lacks vp9 codec and 4k 60fps. So does it gonna play 4k in YouTube.

           Naveen's Answer

Hello Prateek, Yes the we have peak brightness hitting up to 1500 nits but as per the current scenario. The content which used high brightness are very limited. Only HDR10 bit input will need up to 1100 nits and our brightness controllers are both manual and automatic in Nuke TV's. Playing 4K content from Youtube depends on download speed, input stream and many more.


     Rahul   , Delhi Asked  

Dear Naveen, on the day of purchasing the Nuke 43 device, I had a word with you over call and you confirmed regarding 3 yrs Manufacturer warranty with purchase. It was not told that there will be a 5% yearly charge for same!!!

           Naveen's Answer

Hello Rahul, I am sorry you must have mistaken. By default we will give only 1 year of warranty with Nuke series tv's. We have clearly mentioned about the same everywhere.


     Karthikeyan   , Kottayam Asked  

How many HDMI ports in RIDAEX NUKE 50 inch tv

           Naveen's Answer

Ridaex Nuke 50 comes with 2 HDMI Ports. You will also be getting a HDMI Switch as Goodie, so that you can connect more number of HDMI connections at once.


     Sridhar Rao   , Pune Asked  

Service centre in PCMC or Pune for installation& service

           Naveen's Answer

Our service center in pune is in 337, Sai Leela, 1st Floor, Dattavadi, Mhasoba Chowk, Pune, Maharashtra 411030 Our team will handle both installation and services at your location.


     SATISH   , VISAKHAPATNAM Asked  

IS THERE ANY SERVICE CENTER PRESENT IN VIZAG , PLEASE GIVE ME ADDRESS. AND PLEASE CHECK EMI OPTION, IT WILL BE GIVEN WRONG DETAILS.

           Naveen's Answer

Yes, We do have service center in Vizag. Address: 49-33-30/3/1, Ground floor,Ramalingeswara temple street,Rama Krishna nagar,Vizag-16 Also as suggested i will review the EMI Scheme once. Thank You


     Sridhar Rao   , Pune Asked  

Price of 55" nuke series

           Naveen's Answer

Hello Sridhar Rao. The Nuke 55 is not yet launched, We are expecting it to be live by the first week of june. As mentioned above the price will be 56,999.


     Syed Yunus Qadri   , New Delhi Asked  

What about the installation and demo? After the delivery, the installation will be done by your local service provider?

           Naveen's Answer

Installation and demo will be managed by our operations team which is in new Delhi in your case.


     Ajay singh   , Jaipur, Rajasthan Asked  

1) Table stand is avalable. 2) magic remote is also available with tv

           Naveen's Answer

Hello Ajay Singh, Yes table stand is available. Magic remote is included with the tv set as a default.


     Naveen G   , Hyderabad Asked  

What about the warranty for the Nuke series? Do you have any service center in Hyderabad?

           Naveen's Answer

Initially we will be giving 1 year warranty and you can extend the same by paying 5% additional to the deal price per year. Yes we do have service center in Hyderabad.


     Hari   , Hyderabad Asked  

Can you please elaborate regarding the upscaling engine image magik. Will it upscale the SD content from cable TV to atleast 2k?

           Naveen's Answer

Hello Hari, We are currently working on a video which will explain about ImageMagik upscaling engine. We will share you the link once it is live. Ans up scaling of SD content to HD Content is possible by re-sampling and increasing the pixel density. But up scaling to 2K is higly impossible


     Jaipal Gosai   , ANKLESHWAR Asked  

Is Tangy Thursday coupon valid for Nuke models

           Naveen's Answer

Sorry Ankleshwar, TagguThursday offer is not valid for Nuke Series. Bust still we are currently giving launch offer for first one month.


     Karteek   , Hyderabad Asked  

Though it is running on Android Nougat OS,Is this TV Android Certified?

           Naveen's Answer

Hello Karteek, Good Question. Yes we have got certified OS for our components.


     Srini   , Coimbatore  Asked  

The video shows that others have low power consumption and Ridaex TV nuke have higher power consumption. Isn’t right? If so how much its consumptio?

           Naveen's Answer

Right Srini, Comparatively Ridaex consumes a bit more power than all ELED Tv's. Since Ridaex TV's are DLED and we use lots of LED's to back light the picture very clearly we need more power. Power consumption is independent of different modes based on the size. Please check the desired product specifications once.


     Jaipal Gosai   , ANKLESHWAR Asked  

Price for 50 or 55 inch not available on your website

           Naveen's Answer

The prices of all the Nuke series models are announced in this page, Please do have a reference once.


     ANKIT KUMAR   , Patna Asked  

What is the refresh rate of panel ? What is the peak brightness in hdr 10 ? Is it a 10 bit or 8 bit panel ? Does it support local dimming and is it a dled or eled?

           Naveen's Answer

The refresh rate of the panel is 60 Hz and currently we are testing our Tv's with HDR 10 at 3000 Nits. For rest of your questions the answers are clearly presented in this page graphically. Please have a reference once.


     Shravani Bandari   , HYDERABAD Asked  

When can we expect the TV sale in online market? Can you provide us the unboxing video?

           Naveen's Answer

Yes the sale of Ridaex Nuke series starts on 11 May 2018 on GOTMATTER.COM, I am planning to upload a demo video where i will be explaining the features of the tv's shortly.


     chetan   , Mumbai Asked  

Do you have any exchange scheme ?

           Naveen's Answer

Hello Chetan, Sorry we do not have any exchange scheme currently.


     mukesh pandey   , Gurgaon Asked  

if I connect external blue-tooth port for Audio output will there be leg in voice ?

           Naveen's Answer

I don't want to comment much on Bluetooth. Since, my opinion about Bluetooth is not that great since the transfer rate is too low and the signal disturbance is very high. I would say there might be lag some time with Bluetooth, but solely depending on bluetooth device which you are using.


     Karteek   , Hyderabad Asked  

What is the 4k support for this SOC? Will this Support 4k@60fps? Does it support HDR 10, HLG?

           Naveen's Answer

It does support 4K @ 30fps and comes with HDR 10 but no HLG yet. HLG is a completely new version of HDR, we dont have much supportable content to run HLG currently in India.


     Satya Kumar   , Hyderabad Asked  

What is the main difference between NUKE series TV and UHD 4K DCI TV ?

           Naveen's Answer

You can always find very clear difference between Nuke Series and RE Series. You can judge in terms of performance, picture quality and many more. Please have a go through specifications.


     Sanjeeb Kumar   , Hyderabad Asked  

Hi naveen.. Congrats for the Indian product in market.. Appreciate your effort.. I have 2 basic questions...do you have any specific store to launch the product or it will be available all the stores across pan India... And will it connect to any smartphone and does it has the facility to connect through wifi as well..

           Naveen's Answer

Hello Sanjeeb, Thanks for your support. We will be launching Nuke series online, there are no specific stores where we would be launching. Once launched the units will be live on gotmatter.com for sales. You can always connect your TV with your Smart phone via Wifi, You will be able to use applications like Shareit , Mira Cast and many more.


     mukesh pandey   ,  Asked  

what are the connectivity options for this ?? how can i connect bluetooth speakers ?? does it have optional audio output and ARC ??

           Naveen said

Mukesh we have not given Bluetooth option for Ridaex Nuke Series. You may have to buy an external Bluetooth dongle for the same. Talking about Optical audio output, You have given SPDIF output.


     Mukesh Pandey   ,  Asked  

does it play netflix and youtube in 4K ?? I am not talking about upscaling 1080p to 4K, my question is about pure 4K video from Youtube and Netflix.

           Naveen said

Hello Mukesh, It's one of the good questions. Our up-scaling engine is designed to work in a intelligent way. The ImageMagik will decide weather to play native 4K or up-scale the video input. Based on the internet download speed not bandwidth. In short if you have very high download speed internet, Yes you can stream direct 4K videos from Youtube and Netflix


     GOPI KRISHNA   ,  Asked  

WILL TAGGY THURSDAY OFFER CONTINUE FOR THE NUKE SERIES?

           Naveen said

Hello Gopi Krishna, TaggyThursday offer will not continue for Nuke Series. It's only for RE Series


     ahmed   ,  Asked  

I want to buy 60 or 65 inch TV ,, is this available now ! pls send mail to khznm21@gmail.com

           Naveen said

Hello Ahmed, Sorry currently we don't manufacture any panels higher than 55 Inches. May be in future we may introduce the higher sizes.


     Jaipal Gosai   ,  Asked  

What ia the cost of nuke 55 inch tv

           Naveen said

We are releasing the price list shortly in few minutes. Please check back after 60 minutes.


     Niranjan Noel   ,  Asked  

What bluetooth verson Ridaex nuke comes with?

           Naveen said

Ridaex Nuke doesn't have Bluetooth feature. If you have to use Bluetooth you may have to buy an external dongle for it.


     Sankalp Sahu   ,  Asked  

Thanks for answer Naveen. One more question. Do i have to install any separate application or driver to access this camera. Because usually in a computer we need to use a Webcam driver to use this webcam.

           Naveen said

Good question. You need not to install any driver for using webcam. All you have to do is use a application which uses camera feature like Whatsapp, Skype and Hangouts. All 3rd party apps with camera requirement will work.


     Sankalp Sahu   ,  Asked  

What camera are you supplying with the Tv? How many megapixel is it?

           Naveen said

Hello Sankalp Sahu, We will be supplying Logitech C170 webcam with all units. It's a 5 megapixel camera.


     Abhilash   ,  Asked  

When does nuke series releases in Bangalore and what will be the appropriate price for 40inch

           Naveen said

Hello Abhilash, We are releaseing Nuke 32, 40 in the first week of May Pan India. We will be releasing the price list and full specs sheet for all the models by the end of this week.


     Saravanan   ,  Asked  

When nuke will be launched and what will be the price for 55" ?

           Naveen said

Hello Saravanan, We are expecting Ridaex Nuke series to be launched in the first week of May. Where as the Nuke 32, 40 will be released first and Nuke 50 and 55 in the mid of May. We will be releasing the price list for all the models by the end of this week.